Anthony Przybylowski
Implementation Manager
- Role
- Implementation Manager at T-Mobile
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Anthony Przybylowski
Extensive leadership and team management experience in sales, marketing, and…
Experience
Implementation Manager
Oct 2017 — Present · Atlanta, GA, US
Deliver a best-in-class project experience, customer migration and post-sale support experience to @Work customers across Major, Enterprise, and Government business channels. Interface with client’s designated Program Administrator\'s to provide service solutions that meet customer needs in all core Implementation (and support) competencies: Implementation, billing and expense management, customer education on service and equipment, collections, technical troubleshooting, etc. Manage device programming and kitting processes in a cost effective manner. This includes application loading, custom configuration, operational testing, MDM software client download, packaging, and logistics.Create and deliver customer-specific training for end-users and key customer personnel to ensure the most effective implementation possible.Strong organizational and time management skills with ability to manage highly complex and/or critical customer issues in a time-sensitive, high-pressure environment to ensure high quality results. Consistently build strong cross-functional partnerships and leverage internal and external resources in order to move programs and projects thru completion.
Education
Georgia State University - J. Mack Robinson College of Business
Bachelor's degree
2009 — 2011
Georgia State University
Bachelor's degree
2009 — 2011
Skills
- Business Analysis
- Sales Process
- Relationship Building
- Management
- Long-Term Customer Relationships
- Leadership
- Social Media Marketing
- Cross Selling
- Crm
- Employee Training
- Business Process Improvement
- Business Strategy
- Troubleshooting
- Retail Sales
- Telecommunications
- Marketing
- Account Management
- Customer Experience
- Product Marketing
- Sales Presentations
- Lead Generation
- Customer Acquisition
- Customer Satisfaction
- New Business Development
- Salesforce.com
- Negotiation
- Sales
- Relationship Management
- Sales Operations
- Customer Retention
- Product Management
- Enterprise Software
- Sales Management
- Business Development
- Event Management
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