Anthony Pocock
Customer Experience Practitioner @Markerstudy Group
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Customer Experience Practitioner @Markerstudy Group
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Manchester, GB
EDUCATION
2004 — 2008
Liverpool John Moores University
BA
SKILLS
Call CentersBusiness IntelligenceProject PlanningManagementRetailOutsourcingCustomer ExperienceStakeholder ManagementTeam LeadershipStrategyE-CommerceChange ManagementBusiness Process ImprovementProcess ImprovementData AnalysisContact CentersLeadershipForecastingProject DeliveryBusiness TransformationCustomer ServiceAnalysisCustomer InsightTeam ManagementWorkforce ManagementOperations ManagementBusiness ProcessPerformance ManagementCrmService DeliveryBusiness Analysis
ABOUT ANTHONY POCOCK
Experienced professional with a demonstrated history of working in multiple industries…
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