Anthony Pezzati
Business Analyst @Northbound Consulting - A Kicksaw Company
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WORK HISTORY
Business Analyst @Northbound Consulting - A Kicksaw Company
EDUCATION
University of California, Berkeley
Bachelor of Arts (B.A.), Environmental Economics and Policy
Santa Rosa Junior College
Associate's degree, Accounting and Business/Management
Trailhead by Salesforce
Ranger
SKILLS
ABOUT ANTHONY PEZZATI
I have a proven track record in the SaaS space and am dedicated to delivering value and satisfaction to customers. I prioritize the customer journey utilizing a user-centric approach that prioritizes understanding the end users’ perspectives, preferences, and pain issues to address individual needs and expectations of customers. I display an authentic interest in a customer’s immediate and continued success. I use my cross-functional skills in communication, collaboration, and enablement to ensure and enhance customer adoption. I engage the stakeholders for their buy-in, develop training and documentation, as well as facilitate training workshops both virtually and in person. I have a background in Agile methodology. My Training and enablement skills include Training needs analysis, Documentation development, design and execution of virtual and in person training facilitation, Train-the-Trainer and stakeholder communication.
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