Anthony Pasqualini

About Anthony Pasqualini

Hands on, results-driven Information Technology & Operations professional that can solve large-scale technology problems, trouble shoot daily IT issues & deliver effective, cost conscious solutions. •Developing service processes & procedures from the ground up. Excellent people & project management skills.•Expert knowledge in all facets of telecommunications from process and procedure to configuration, troubleshooting & deep protocol dives•Managing network, systems and database teams responsible for deployments and support of large & small-scale enterprise and production networks.•Proven track record providing customer support from the single user to the large enterprise business. •Creating & implementing realistic change management procedures to protect customer and network integrity but still allow the flexibility to execute changes in a timely manner.•Working with remote teams using communications tools to ensure no matter how far away someone is from you they feel like they are part of the team.•Vendor evaluation & management, purchasing hardware/software and negotiating pricing and terms.•Disaster recovery planning and deploymentSpecialties: Telecom & Network architecture and capacity planning - experience in designing and implementing voice and data solutions to address capacity, redundancy, performance and management issues.

Experience

1. Vice President Production Operations

   Five9

   Jan 2020 — Present · San Francisco, CA, US

   Responsible for maintaining production stability and platform uptime equal to our name, directing the teams responsible for real time incident detection, critical incident command, control and resolution. Creating and supporting the processes and teams responsible for incident and problem management, root cause determination and resolution.

Education

• US Navy

  N/A, Telecommunications

  1986 — 1994

Skills

• Telecommunications
• Ethernet
• T1
• Ss7
• Wireless
• Telephony
• Customer Relationship Management (Crm)
• Networking
• Linux
• Internet Protocol (Ip)
• System Deployment
• Crm
• Network Design
• Security
• Enterprise Software
• Sdh
• Wireless Technologies
• Bgp
• Virtual Private Network (Vpn)
• Border Gateway Protocol (Bgp)
• Session Initiation Protocol (Sip)
• Voip
• Data Center
• Voice Over Ip (Voip)
• Sip
• Atm Networks
• Routing
• Disaster Recovery
• Switches
• Routers
• Network Architecture
• Managed Services
• Dns
• Network Administration
• Ospf
• Internet Protocol Suite (Tcp/Ip)
• Ip
• Network Engineering
• Troubleshooting
• Multiprotocol Label Switching (Mpls)