Anthony Okwor

Enterprise Solution Implementer @Activedge Technologies Limited

Managed remote administration and support for enterprise IT systems, ensuring consistent uptime and performance.• Led implementations of E-settlement reconciliation automation for financial institutions, enhancing process efficiency and accuracy.• Developed and deployed automation scripts remotely to streamline repetitive tasks, boosting operational productivity.• Utilized remote monitoring tools to oversee TLM-Corona reconciliation solutions, identifying and resolving issues quickly.• Performed health checks on client systems, offering troubleshooting, advanced training, and consultancy.• Led upgrades of operating systems, server hardware, and critical IT infrastructure, ensuring seamless transitions and minimal downtime.• Supported clients across multiple geographic regions, resolving technical issues through virtual collaboration tools and remote sessions.• Reduced dispute resolution times and improved system efficiency by implementing centralized ATM reconciliation systems remotely.• Provided 2nd Line Support, resolving complex technical issues across Office 365, virtualization, networking, and Active Directory environments.• Optimized OneDrive and SharePoint storage policies, reducing unnecessary data consumption.• Implemented Multi-Factor Authentication (MFA) & Conditional Access, significantly lowering unauthorized access risks.• Developed PowerShell and Azure ARM template to automate routine VM provisioning, reducing manual intervention by 80%.• Designed and tested virtualized disaster recovery (DR) solutions, reducing recovery time objectives (RTO) significantly• Implemented OS, server hardware, and infrastructure troubleshooting (Regedit) and upgrades with minimal downtime.• Streamlined Azure AD group policies, improving role-based access management and reducing security gaps.