Anthony Murphy Cmgr

Owner & Director of Consulting Services @Veritas Facilities Consultancy

GB

Providing consultancy services and interim leadership to all of the associated areas of Facilities Management and Property. Leading the progression, development and recovery of accounts, with a clear understanding of the challenges of both customer and service provider. Identifying opportunities for development and growth in delivery, sales and business development, combined with the implementation of effective solutions tailored to your unique business challenges and needs. Adding value to all areas of your service delivery.March 2023 - CurrentWorking with a leading FM provider who specialises in Technical FM & Hard Service Delivery Nationally to major Blue Chip Retail Customers. Responsibility for Key Account leadership and operational delivery along with developing and leading transition / improvement activities that enhance service delivery, reduce risk and improve the customer experience. Taking a continuous improvement approach to all aspects of the business. Working with Business Development and Sales to provide strategic solutions, operational modelling, KPI and risk analysis to define the proposed solution to new clients. Using tried and tested practices in the development of bid solutions for both Public and Private Sector organisations that add value, meet the needs of customers, and service provider taking account of financial and operational risk. Providing solutions and constructing effective and resilient delivery models.