Anthony Mitchell

About Anthony Mitchell

A product manager that loves providing value through technology.

Experience

1. Product Manager

   Openly

   Jun 2021 — Present

   Led the Portal Team to streamline and automate an essential portion of the cancellation process, which cut processing time by 50% Led the Portal Team to revamp and rearchitect our entire portal settings while improving user experience for administrative tasks Led the Claims Optimization Team that focused on improving efficiency, decreasing claims operations cost, and enhancing policyholder experience. Researched, discovered, and implemented a complex API integration between multiple partners to standardize claims data flow which decreased claims cycle time from weeks to days Implemented a new documenting service that made document generation and management much more scalable for other technology consumers in the organization Conducted vendor interviews to find innovative technology to leverage for our systems and processes Conducted copious discovery sessions with internal users and stakeholders to understand critical issues with internal processes Converted problems-to-solve research into well-groomed initiatives that greatly impacted KPIs and core metrics Worked collaboratively with multiple departments, stakeholders, and third parties to launch and track features and products