Anthony May
Business Manager Outsourced Services @Student Loans Company
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WORK HISTORY
Business Manager Outsourced Services @Student Loans Company
Darlington, GB
I lead the strategic and operational delivery of SLC’s outsourced services, including Childcare Grant Payments, Contact Centre operations, and Disabled Students Allowance, managing an annual budget of £18.5 million. With a focus on service excellence and contractual performance, I guide a team of service managers to ensure consistent, high-quality outcomes. I drive robust governance through KPI/KRI oversight, risk and financial management, and foster strong partnerships with providers and internal stakeholders. Passionate about continuous improvement, I contribute to change initiatives that enhance service integration and uphold compliance across all touch-points.
EDUCATION
The Open University
Professional Certificate in Management
UK Government Commercial Function
Contract Management Foundation
ABOUT ANTHONY MAY
Senior leader with nearly 30 years’ experience delivering complex, high‑value contracted…
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