Anthony Knowles
IT Service Delivery Manager at Zurich Insurance Company Ltd
- Role
- IT Service Delivery Manager at Zurich Insurance
- Location
- Langley, England, United Kingdom
- LinkedIn followers
- 393 followers
About Anthony Knowles
•Motivated by challenges and takes responsibility and ownership •Good written and verbal communication skills with all levels of staff and clients. •Professional and friendly with extensive IT experience. •Approaches people with friendly and good humour yet maintaining professionalism to get the job done. •Greatly enjoys and encourages open atmosphere of knowledge sharing and learning. •Target focused to deliver efficient and effective long and short term solutions. •Very hardworking, enthusiastic and enjoy working on new challenges •Excellent Customer service skills and ‘can do’ attitude
Experience
IT Service Delivery Manager
Mar 2017 — Present
Business Support Team Manager
Oct 2014 — Present
Wintel Build and Design Team Leader
Atos
Feb 2012 — Oct 2014
Wintel Technical Specialist (Projects)
Atos Origin
Sep 2009 — Feb 2012
Wintel Technical Specialist (Support)
Atos Origin
Jul 2008 — Sep 2009
Senior IT Technical Analyst
May 2008 — May 2008
Senior IT Technical Analyst
Oct 2007 — May 2008
IT Technical Analyst
Aug 2004 — Oct 2007
Service Delivery Analyst
Oct 2002 — Aug 2004
Education
Leumeah High School, Australia
1986 — 1991
Skills
- Active Directory
- Vmware Esx
- IT Service Management
- Windows Server
- Vmware
- Itil V3 Foundations Certified
- Prince Practitioner
- Citrix Metaframe
- Hp Server Hardware
- Hp Blade
- Citrix
- Hp Proliant
- Hyper-V
- Dell Poweredge Servers
- Backup Exec
- System Administration
- Hardware
- Technical Support
- Itil
- Business Strategy
- Leadership
- Teamwork
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