Anthony Kasprzyczak

About Anthony Kasprzyczak

Experienced Software Product Owner, Technical Support Engineer, and Field Service…

Experience

1. Technical Product Owner

   Baker Hughes

   Sep 2015 — Present

   Devise and implement product requirements and user stories with input from Operations and Product Line Managers, Technical Support Engineers, Firmware Engineers, and Field Specialists for the Drilling Services Surface Acquisition and Logging software • Negotiate the product roadmap and significant system-wide improvements with the Product Line Management and Product Management Office teams based on feedback from both internal and external customers • Direct the development teams during weekly refinement meetings in an agile environment • Test, evaluate, and refine new features, enhancements, and fixes • Provide real-time technical support to global operations • Responsible for field tests and product introduction in North America, Gulf of Mexico, Latin America, Algeria, and Saudi Arabia • Author and manage official training materials, operating procedures, embedded F1 Help, Technical Bulletins, and Engineering Change Orders • Organize and lead global stakeholder demonstrations and training courses in the United States, United Arab Emirates, Mexico, Algeria, Saudi Arabia, and Germany • Collaborate with IT to distribute official releases and updates on global imaging servers

Education

• University of Wisconsin-Madison

  Bachelor of Arts, Sociology

  2005 — 2009

Skills

• Drilling Engineering
• Communication
• Petroleum
• Sales
• Energy Industry
• Drilling
• Employee Training
• Engineering
• Project Management
• Research
• Microsoft Office
• Microsoft Excel
• Oilfield
• Onshore Operations
• Leadership
• Oil & Gas
• Powerpoint
• Public Speaking
• Offshore Drilling
• Upstream
• Management
• Training
• Gas
• Supervisory Skills
• Onshore
• Customer Service
• Social Media
• Energy