Anthony Kaczoroski

About Anthony Kaczoroski

15 + years’ leadership experience as a technical operations professional with repeated success in multiple management levels and diverse environments. Champion of change identifying needed initiatives that accelerate processes and projects to enhance performance, including developing and implementing custom software applications for product development, electronic data interchange (EDI), monitor project deadlines and cost targets to access business implications while producing solutions. Strategic technology leader excellent at planning, initiating, and managing information technology (IT) staff driving project management from conception and requirements gathering through execution and reporting. Skilled Manager, with expertise at managing teams from 15 to 75+ and overseeing operations for hundreds of employees.

Experience

1. Customer Success Specialist

   Right Click, Inc

   Jan 2025 — Present · Lowell, AR, US

   Managing client success by handling service requests and projects with both Technical and Non-Technical staff.• Collaborating with internal teams to ensure client satisfaction and project success.• Implementing strategies to improve client retention and increase overall customer satisfaction.• Utilized strong communication skills to effectively address client needs and concerns.

Education

• Central Michigan University

  Doctorate, Education Technology

• Devry Technical Institute Woodbridge, New Jersey

  Electronic Technician, Electronics

• Keller Graduate School of Management of DeVry University

  Master of Public Administration with Distinction, Public Administration

• Keller Graduate School of Management of DeVry University

  Graduate Certificate in Global Supply Chain Management, Logistics, Materials, and Supply Chain Management

• Keller Graduate School of Management of DeVry University

  Master of Network and Communication Management with Distinction

• DeVry University

  BSCIS, Computer Information Systems

• Keller Graduate School of Management of DeVry University

  Graduate Certificate in Big Data and Analytics, Data Analytics

• Keller Graduate School of Management of DeVry University

  Graduate Certificate in Information Security, Computer and Information Systems Security/Information Assurance

• Keller Graduate School of Management of DeVry University

  MITM - Master of Information Technology Management with Distinction

• Keller Graduate School of Management of DeVry University

  Master of Project Management, Project Management

• Villanova University

  Certificate of Acheivement, Six Sigma Green Belt

• Keller Graduate School of Management of DeVry University

  Master of Information System Management with Distinction