Anthony J King
Customer Service Representative @Sky
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2017 — Present
Customer Service Representative @Sky
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Falkirk, GB
Setting up new accounts and looking after existing customers for TV, Broadband and Mobile, on my calls I would be managing queries for billing, new sales and some technical, setting a agenda throughout the calls and sign posting at each query giving the best customer journey.
SKILLS
CoachingMicrosoft OfficeCustomer SatisfactionPerformance ManagementIf7 Certificate in InsuranceManagementTelemarketingCustomer ExperienceSalesMicrosoft Dynamics CrmAdvanced Microsoft ExcelCustomer RetentionAccount ManagementCustomer ServiceTrainingTime ManagementSales ManagementCall Centers
ABOUT ANTHONY J KING
Customer Service & Sales Associate
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