Anthony Hollowell

About Anthony Hollowell

To obtain an position that will utilize my technical and troubleshooting skills to contribute to the growth of your company.

Experience

1. Senior Technical Analyst

   Deloitte

   Jun 2011 — Present · US

   Endpoint Security Core Responsibilities:• Daily review of the following reports: o Security Incidents: Malware, virus, suspicious traffic, or unsupported software o Encryption Reporting• Weekly review of PC Compliance Reports:o Bitlocker Polling Serviceso Connected Accountso Patcheso SCCMo ePO/Antiviruso Bitlocker Escrow • Provides 2nd tier compliance knowledge and support• Help manage compliance SLAs for Regional compliance groups and incidents• Represent Region on National Security and Compliance Projects• Represent Region on Endpoint Security TeamTesting and Evaluation of software/hardware, providing technology support for Deloitte management employees onsite and offsite working with Lan /Wan and Telecom tasks. Configuring and setting up Corporate PDA troubleshooting printer issues, upgrades and installation of employees laptop desktop tablets. PC Compliance Support Lead,Working with the Compliance team making sure our customers laptops patches are up to date, if customer have virus detected by our security team making sure they get to the office to have their computers cleaned with our virus tools and possible reimage of user computer. Sending emails to customers if they are missing patches and bitlocker keys. MFA/RSA Subject matter expert, helping customer\'s setup multiple forms of logging into their laptops via pin or software token or hard token. RSA expert setting up accounts whether hard token or soft token. Certified using Nexthink platform where, Overview+9Nexthink is a digital employee experience (DEX) management platform that provides real-time visibility into an organization\'s end-user computing environment, enabling IT teams to monitor, analyze, and proactively improve employee experiences, troubleshoot issues, optimize application performance, and enhance productivity. The platform uses real-time analytics, AI-powered insights, and automated actions to provide IT leaders with real time troubleshooting.

Education

• Focus Hope Information Technology Center

  PC Technician, Computer Technology

  2009 — 2011

• Graduate HighlandPark HighSchool

  Diploma, Business Administration and Management, General

  1982 — 1985

• Focus Hope Information Technologies Center

  IT Professional, Information Technology

  2009 — 2011