Anthony Farina
Director, Onboarding @Cyderes
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WORK HISTORY
Director, Onboarding @Cyderes
US
Lead and manage the technical onboarding process for new clients, ensuring a smooth transition to Cyderes\' managed security services. Develop and implement onboarding strategies and procedures to optimize efficiency, scalability, and client satisfaction. Collaborate with clients, partners, and internal teams to gather requirements, assess security needs, and integrate client environments with Cyderes\' platforms. Oversee a team of cybersecurity engineers and project managers, providing guidance, mentorship, and performance evaluations. Drive innovation by researching and implementing new onboarding technologies, tools, and methodologies. Maintain a deep understanding of cybersecurity threats, vulnerabilities, and industry best practices to ensure secure and effective onboarding practices. Establish and track key performance indicators (KPIs) to measure the effectiveness of the onboarding process and identify areas for improvement. Contribute to the development and refinement of service requirement documents (SRDs) to align with client needs and industry standards. Collaborate with the sales and marketing teams to support pre-sales activities and ensure a seamless onboarding experience for new clients. Champion a culture of continuous improvement, identifying opportunities to enhance the client onboarding journey and optimize technical integration processes.
EDUCATION
Colorado Technical University
CERTIFICATE, COMPUTER PROGRAMMING, Computer Science
DeVry University
Bachelor, games and simulations programming, Computer Science
SKILLS
ABOUT ANTHONY FARINA
Experienced cybersecurity leader with a proven track record in technical onboarding, client success management, and security engineering. CISSP, CompTIA Security+, CompTIA A+ certifications. Experience in SIEM (Splunk, Azure Sentinel), EDR (SentinelOne), SOAR (Siemplify), and SSO (Okta). Proficient in cloud technologies (AWS, Azure), systems engineering, networking, and security best practices. Strong leadership, collaboration, and communication skills with a focus on client satisfaction and continuous improvement. Over 20 years of experience in information assurance, network security, and IT support.
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