Anthony Dunkley

About Anthony Dunkley

I am an accomplished Program and Product Manager with 21 years of Customer Service Operations and Security experience. Versed at leading cross-functional teams, defining product roadmaps, and executing strategies to drive product growth. Strong analytical and problem-solving skills combined with excellent communication and leadership abilities. Proven expertise in strategic planning, team leadership, and stakeholder engagement across organization and engineering teams. Skilled at aligning program objectives with organizational goals, driving efficiency, and fostering innovation. Exceptional problem-solving skills and a track record of delivering on time.

Experience

1. Sr Product Manager, Endpoint Security

   Amazon

   Apr 2022 — Present · Las Vegas, NV, US

   Manage a portfolio of products, features, and use-cases for a endpoint security solutions. Drive delivery of features with engineering teams. Align product strategies and visions across Amazon. Engage with stakeholders and customers in reviews, interviews, etc. Dive deep into technical solutions and implementations to help find forward paths for implementing features and use-cases. Collaborate with stakeholders and peers to drive align visions and long-term directions for dependencies and customers.

Skills

• Call Centers
• Data Analysis
• Forecasting
• Business Process
• Cross-Functional Team Leadership
• E-Commerce
• Analysis
• Networking
• Management
• Process Improvement
• Software Documentation
• Operations Management
• Leadership
• Customer Service
• Customer Satisfaction
• Customer Experience
• Vendor Management
• Call Center