Anthony D.

Associate Customer Success Manager @HubSpot

Toulouse, FR

Work collaboratively in a team of CSMs managing a shared install base of customers- Collaborate on plays to drive programs and strategies to help our customers grow at scale- Engage customers via both inbound shared email inbox and proactive outreach - resolvingcustomer needs by aligning them with the right resources- Use Hubspot tools to drive product value and usage through various engagement typesincluding email, customer webinars and small group coaching- Partner with internal teams to maintain, activate and grow customer investment acrossHubSpot\'s platform- Positively contribute to an inclusive team culture of skill development and peer-to-peerfeedback- Implement regional and globally lead engagement plays and pilots actively providingfeedback as we strive to solve for our customers and provide the right help at the right time