Anthony Catino
Field Service Engineer at Thermo Fisher Scientific
- Role
- Field Services Engineer at Thermo Fisher Scientific
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Anthony Catino
Driven employee looking to combine interest from business and scientific fields of study. Skilled in Microsoft Office suite, with interests in pharmaceuticals, life sciences, entrepreneurship and finance. Graduated Magna cum Laude, B.B.A. focused in Finance from Isenberg School of Management, UMass Amherst as well as Magna cum Laude, B.S. focused in Chemical Engineering from College of Engineering, UMass Amherst.
Experience
Field Services Engineer
Mar 2022 — Present · Boston, MA, US
Perform on-site installation, repair, maintenance, and qualifications.Must be client-focused, working in conjunction with other ULS teams and SalesMust be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasksReview reports and documentation from customers and inspect malfunctioning product to determine nature and scope of problemAnalyze review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective actionCoordinate problem resolution with engineering, customer service, and other personnel to expedite repairsAnalyze chemistry reports of technical problems to recommend modifications to eliminate future problemsProvide a communication link between the customer and the company to help ensure that effective service is provided to the customerDevelop and conduct training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
Education
University of Massachusetts Amherst
Bachelor of Science - BS, Chemical Engineering
2017 — 2021
Isenberg School of Management, UMass Amherst
Bachelor of Business Administration - BBA, Finance
2017 — 2021
Boston Latin School
High School Diploma
2011 — 2017
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