Anthony Castagnaro
Senior Customer Success Manager @Sauce
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WORK HISTORY
Senior Customer Success Manager @Sauce
Miami, FL, US
EDUCATION
Florida Gulf Coast University
Bachelor of Science - BS, Business Management and concentration in Sports Management
ABOUT ANTHONY CASTAGNARO
As a Senior Customer Success Manager in restaurant technology, I help operators grow their direct ordering channels, increase profitability, and reduce dependency on third-party platforms. At Sauce, we empower restaurants with innovative, commission-free solutions that streamline operations and strengthen guest relationships.With a foundation in hospitality management and multi-unit operations, I bring firsthand industry knowledge to every partnership. I focus on driving adoption, retention, and expansion by aligning technology with real-world restaurant goals - from boosting direct order volume to improving operational efficiency and guest loyalty.My approach is simple: build trust, deliver measurable value, and act as a strategic partner for every account. Whether I’m onboarding a new concept, leading a quarterly business review, or optimizing menu performance, my mission remains the same - to help restaurants win in the digital era.Specialties: Customer Success • Restaurant Technology • SaaS • Direct Online Ordering • Growth Strategy • Account Expansion • Onboarding & Retention • POS Integrations • Restaurant Operations • Partner Enablement
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