Anthony Buxter
Senior Director of Operations Strategy | MBA | Exceeding Client Expectations with Advanced Automation Technology| Cadex
- Role
- Senior Director of Operations Strategy at Cadex
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Anthony Buxter
Transforming Customer and Agent Experiences Through Omnichannel Solutions and Data…
Experience
Senior Director of Operations Strategy
Jan 2024 — Present
Managed vendor relationships across key operational areas including mail services, skip tracing, and dialing platforms, ensuring efficiency and performance alignment.Served as a subject matter expert in LiveVox, leveraging advanced tools and features to optimize outbound contact strategies and campaign management.Oversaw AI-driven communication platforms, designing call and email prompts to enhance engagement and performance across automated outreach systems.Ensured full compliance with complex, state-by-state regulatory requirements in collections, minimizing risk and upholding industry standards.Led operational analytics initiatives using Tableau, delivering actionable insights and strategic recommendations that directly increased revenue for operations.
Education
Bellevue University
MBA
2009 — 2011
University of Nebraska at Omaha
B.S.
1999 — 2004
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