Anthony Brown

Release Train Manager Customer Insights @NatWest Group

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2021 — Present

Release Train Manager Customer Insights @NatWest Group

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Edinburgh, GB

Facilitate the planning, timing and execution of delivery roadmaps and pipelines, within and across domain platforms Align the vision, planning, and interdependencies of many teams by providing cross-team or domain synchronization of the delivery of the portfolio and domain pipeline.Key ResponsibilitiesDevelop and maintain the release train, including the preparation and review of release and environment strategy, including plans and estimation, and management of interdependencies. Provide cross-team synchronisation, making sure teams have a clear understanding of how their work helps the customerDrive continuous improvement across delivery via various channels, including improving or removing manual steps, enhancing the deployment and management phases of the development lifecycle, through Agile coaching, inspect and adapt workshops, proactive assessment of alternative delivery approaches and active contribution to release and environment best practice. Demonstrably improve release train agility and value to end state customersLead and facilitate the planning readiness of teams by facilitating and fostering the preparation of release and sprint vision and goals and work pipelines and facilitating pre and post planning meetingsManage and optimise the flow of business value delivery of programmes using Agile tools and techniques.

EDUCATION

1997 — 2001

Strathclyde University

BSC(Hons) Maths, Stats &Finance, Mathematics

SKILLS

Contact Center OperationsCoachingStrategic CommunicationsTeam BuildingLean ManagementFinanceOperations ManagementStakeholder ManagementTeam LeadershipStrategic PlanningProject ManagementPerformance ManagementPrivate BankingIncident HandlingCommunication SkillsInformation ManagementEmployee EngagementMicrosoft OfficeIncident ManagementLeadership DevelopmentForecastingOperating BudgetsProcess ImprovementWritten & Oral Presentation SkillsStakeholder EngagementLean ToolsAnalyticsInternal CommunicationsChange ManagementCross-Functional Team LeadershipLeading ChangeContact Center ManagementLeadershipRetail BankingResource Management

ABOUT ANTHONY BROWN

A successful, highly motivated individual with a contagious enthusiasm and passion for excellence. Highly skilled and experienced in people, performance and operations leadership. Burning desire to succeed with a proven track record of delivering great results.

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Anthony Brown — Release Train Manager Customer Insights at NatWest Group in Glasgow, GB | Unifers