Antara Nag

About Antara Nag

What does it take to keep customers delighted, operations seamless and teams performing at their best? For me, the answer lies in combining ownership, adaptability, and a passion for delivering results.My career journey began with leading MNCs, where I gained a strong foundation in professionalism, structured processes and customer-centric approaches. Later, I took a two-year break from regular employment to work as a freelancer, partnering with a couple of international companies. During this time, I focused on lead generation and client support, helping organizations expand their outreach and strengthen customer engagement.Following this enriching phase, I transitioned into the dynamic world of startups—with roles at mokobara, Urban Ladder, PhonePe & Zestmoney. Each role has given me the opportunity to sharpen my skills in Customer Support, Operations, Quality Analysis and Lead Generation, while also teaching me the importance of agility, precision and collaboration in fast-paced environments.I thrive on challenges that require clear thinking and accountability. My organizational skills, eye for detail and ability to remain composed under pressure allow me to consistently deliver high-quality outcomes. Whether it’s resolving customer queries, streamlining processes, or supporting business growth initiatives, I approach every responsibility with a results-oriented mindset.At the core, I’m a team player who believes in collective success but am equally comfortable taking initiative and leading when needed. What motivates me most is creating meaningful impact—leveraging my experiences to add value, foster growth and strengthen customer and organizational relationships. Always open to connecting with like-minded professionals and exploring opportunities to collaborate!

Experience

1. B2b

   Mokobara

   Aug 2024 — Present · Bangalore Urban, IN

Education

• St. Xavier's High School, Tura, Meghalaya

  HSLC

  1995

• North-Eastern Hill University

  Bachelor of Arts - BA

  1997 — 2000