Anthony Guido
SOC Analyst | Security Analyst | IT | Network+ | Security+ | A+
- Role
- Senior Associate IT Operations Specialist at Pulse
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Anthony Guido
Hello there, I\'m Anthony Guido. I have 4+ years in information technology from enterprise…
Experience
Senior Associate IT Operations Specialist
Apr 2024 — Present · Houston, TX, US
Monitor and maintain critical systems to ensure service continuity, takingimmediate actions to mitigate incidents and minimize business impact.• PCI compliance activities - collaborate with cross-functional teams to assess, plan,and execute readiness activities, including process assessments, risk analysis,testing in lower environments, and resource allocation.• Lead and assist with incident escalation, providing clear communication during RRT(Rapid Response Team) calls.• Facilitate change management tasks, validate changes, and monitor progress,ensuring minimal disruptions to business operations.• Communicate system availability, performance, and impact to internal and externalstakeholders.• Provide expert-level guidance to junior team members (L1.5) and other businessunits.• Contribute to planning and executing system maintenance activities.• Develop, review, and update SOPs and system documentation.
Education
Wilmington University
Bachelor's degree, Cybersecurity and Information Assurance
CYPRESS LAKES HIGH SCHOOL
High School Diploma
University of St. Thomas (TX)
Associate's degree, Computer and Information Systems Security/Information Assurance
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