Ansu U.
Product Owner & Architect @Daimler Truck Innovation Center India (DTICI)
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WORK HISTORY
Product Owner & Architect @Daimler Truck Innovation Center India (DTICI)
Bengaluru, IN
Product Owner and Architect of Contact Center Genesys cloud and Telephony systems
EDUCATION
Priyadarshini college of engineering
B.tech, Electronics and Communications Engineering
The Earth Public School - India
High school
ABOUT ANSU U.
Having experience into Contact center technology in Genesys Pure Cloud,Genesys Pure Engage along with recording tools like Nice and Verint(15.2 and 360).Also having experience into chat bots(Google dialogflow) integration and implementation with Genesys Pure cloud.Have strong experience in Telephony architecture and have done multiple project development and migration.Currently working for the Unified Communication which includes both Telephony and Contact Center.Project management,Vendor management,Governance,Incident management,Scrum and Jira.
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