Anson Pallickal
Customer Success Executive at Phicommerce | Ex-Easebuzz Pvt ltd | Fintech |Merchant support & Operations.
- Role
- Customer Success Executive at Phi Commerce
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Anson Pallickal
Experienced and results-oriented Customer Success Executive with 4 years of expertise in…
Experience
Customer Success Executive
Jan 2024 — Present · Pune, IN
Resolve customer issues quickly and effectively, ensuring smooth experiences and minimal disruption.2. Handle escalated issues, building trust with customers and ensuring their concerns are addressed.3. Communicate clearly and proactively with customers and teams to ensure everyone is aligned and informed.4. Work closely with other teams to find the best solutions for customers and improve their overall experience.5. Identify areas to improve processes, making workflows more efficient and customer-friendly.6. Maintain strong relationships with customers, ensuring their satisfaction and loyalty.7. Manage multiple customer accounts, keeping them updated and providing the support they need.
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