Anshuman Singh Tomar

About Anshuman Singh Tomar

Salesforce Certified QA & Project Manager with 16 years of experience in Software Testing, Quality Assurance, and Project Management across Recruitment, Banking, Insurance, and Law domains.Successfully delivered 400+ releases with expertise in Salesforce Sales Cloud, Service Cloud, Community Cloud, Data Cloud and Bullhorn ATS, covering functional, regression, UAT, and integration testing.Managed QA lifecycles for requirements and 72+ releases annually, ensuring 95% UAT acceptance and maintaining defect leakage below 5%.Skilled in test planning, strategy, estimation, and stakeholder alignment across Agile and Waterfall models, driving quality and on-time delivery.Led teams of 15 members across global delivery centers, overseeing QA budgets up to $1.7M and ensuring seamless onsite-offshore coordination.Key contributor in Smart QE AI Tool implementation, enabling a 30% reduction in test design effort and 80% accuracy in defect RCA.Spearheaded CMMI Level 3 audit for QA projects with zero non-conformities and implemented QA best practices that improved test cycle efficiency by 20%.Recognized for excellence with multiple awards, including 100% CSS (Customer Satisfaction Score) for 4 consecutive years (2022–2025) and Best Team Award for 5 years for consistent on-time delivery.Passionate about driving QA transformation, mentoring teams, and ensuring testing aligns seamlessly with business value and client expectations.

Experience

1. Qa Test Manager

   Tata Consultancy Services

   Aug 2010 — Present · Lucknow, IN

   Test Manager – TCS, Lucknow (Apr 2015 – Present)*Client: The Adecco Group | Domain: Staffing & Recruitment | Platform: Salesforce Sales Cloud, Service Cloud, Bullhorn ATSLed QA delivery for 72+ releases annually, managing 12+ member teams and a QA budget of $1.7M.Directed end-to-end QA lifecycles for Salesforce enhancements and maintenance, successfully testing requirements.Coordinated functional, regression, UAT, and integration testing, achieving 95% UAT acceptance rate and defect leakage below 5%.Implemented Smart QE AI Tool, reducing test design effort by 30% and improving defect RCA accuracy to 80%.Enhanced test coverage by 20% through Selenium automation (~1,200+ test cases automated).Presented and passed CMMI Level-3 audit with zero non-conformities.Improved daily test planning using a Single Source of Truth Planner, saving ~2 hours per QA per week.Consistently delivered high-quality outcomes, earning 100% CSS (Customer Satisfaction Score) for 4 years and Best Team Award for 5 consecutive years.Sr. Test Analyst – TCS, Lucknow (Jul 2013 – Apr 2015)*Client: The Law Society of England and Wales | Domain: Law | Platform: MS DynamicsDelivered functional, regression, and UAT testing for MS Dynamics applications, ensuring compliance with business/legal workflows.Collaborated with business analysts to validate FRDs and translated them into functional test cases, ensuring complete requirement coverage.Strengthened defect management process, improving traceability and closure timelines.Test Analyst – TCS, Mumbai (Aug 2010 – Jul 2013)*Client: Citibank North America | Domain: Banking | Platform: Dot NetExecuted end-to-end system and integration testing for core banking applications.Validated financial workflows, ensuring compliance with regulatory requirements.Played a key role in regression testing cycles, reducing defect leakage and improving release confidence.

Education

• Hindustan College of science and technology

  B.Tech, Computer Science & Engineering

  2004 — 2008

• Hindustan College of science and technology

  Bachelor of Technology - BTech, Computer Science

• Maharishi Vidya Mandir Senior Secondary School

  10th 12th, Maths,Science

  1992 — 2003

Skills

• Software Development Life Cycle (Sdlc)
• Qc
• Software Quality Assurance
• Test Planning
• Salesforce Crm
• Microsoft Dynamics Crm 2011
• Sdlc
• Test Strategy
• Quality Center
• Quality Center 10.0,Team Track
• Defect Tracking
• Test Execution
• Hp Quality Center
• Test Director
• System Integration Testing
• Banking
• Agile Testing
• Functional Analysis
• Testing
• Test Cases
• Functional Testing
• Test Management
• Manual Testing
• Banking Domain
• User Acceptance Testing
• Team Track
• Requirements Analysis
• Regression Testing
• User Acceptance
• Hp Qtp