Anshuman Singh Kanyal

Experience

1. Control-m Application Engineer

   Wipro

   Nov 2022 — Present · Gurugram, IN

   Client: AlightRole: Control-M Application engineerDescription:Managed batch job scheduling using Control-M & JCL, optimizing workflows for efficient execution. Utilized MVC and Enterprise Manager for structured development, scheduling, and system monitoring. AWS CLF-C02 certified, currently preparing for AWS Solution Architect to expand cloud expertise.Responsibilities:Control-M Workload Automation>Managed Control-M batch job scheduling on MVS and UNIX platforms.>Provided 24×7 support for critical and SLA-bound batch and EFT jobs across 700+ clients.>Scheduled, modified, and monitored jobs using TSO/ISPF and Control-M EM.>Investigated job failures, delays, and conducted RCA analysis, implementing preventive measures.Client Interaction & Documentation>Created and maintained procedural documentation for teams and clients, ensuring adherence to quality standards.>Provided training to new joiners, resolving queries and assisting in onboarding.Incident Management & SLA Compliance>Monitored and processed incoming issues within SLA timelines, ensuring no breaches.>Actively handled system outages, troubleshooting failures, and minimizing downtime.>Assigned issues and box timing to the team for efficient workflow management.Monitoring & Support>Managed job scheduling, modifications, and troubleshooting in Production, Test, and Dev environments.>Created and updated calendars, including year-end schedules.>Provided L1/L2 support, assisting application teams with job dependencies and conditions.>Managed incident, change, and service requests via ServiceNow.>Generated detailed reports on outages and major incidents.