Anshuman Raj
Deputy Manager - Service Delivery @Godrej & Boyce Mfg. Co. Ltd.
Mumbai, MH, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2024 — Present
Deputy Manager - Service Delivery @Godrej & Boyce Mfg. Co. Ltd.
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Mumbai, IN
Coordinate centers for service delivery support and review delivery parametersCall center coordinationEnsure induction, training & retention of techniciansMIS & ControlEnhance contract sales businessKey accounts management of distributors/ dealers (Service level fulfillment, spares availability etc)
EDUCATION
2010 — 2014
Vindhya Institute of Technology and Science Jabalpur
Bachlore of Engineering
SKILLS
Sales OperationsCustomer RetentionCustomer ServiceNew Business DevelopmentCrmTeam ManagementManagementVendor ManagementTeam LeadershipTelecommunicationsProduct DevelopmentMicrosoft ExcelCompetitive AnalysisSales ManagementGsmProduct ManagementCustomer SupportBusiness StrategyKey Account ManagementBusiness Development
ABOUT ANSHUMAN RAJ
Experienced Customer Service with a demonstrated history of working in the mobile…
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