Anshuman Nayak
MBA 2020-22 | IFMR GSB, KREA UNIVERSITY
- Role
- Business Analyst at Globant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Anshuman Nayak
Business Analyst with over 5+ years of experience in driving strategic decisions and…
Experience
Business Analyst
Nov 2024 — Present · Hyderabad, IN
Gathered and analyzed business requirements from stakeholders across ITSM modules and translated them into clear user stories with acceptance criteria in the ServiceNow Agile module.2. Collaborated with Product Owners and developers during story refinement sessions, breaking down epics into detailed, testable stories for seamless implementation.3. Participated in sprint planning and Agile ceremonies to align priorities, track progress, and ensure timely delivery of enhancements and change requests.4. Worked closely with the development and QA teams to conduct functional testing during the build phase and supported bug resolution.5. Led User Acceptance Testing (UAT) by preparing test cases, coordinating with end users, and ensuring the final deliverables met business expectations.6. Managed enhancement requests by gathering inputs, prioritizing backlog items, and tracking them through the development lifecycle in ServiceNow.7. Maintained functional documentation, supported traceability, and ensured all requirements aligned with business goals and compliance needs.8. Have working knowledge of CMDB concepts and contributed to discussions related to configuration items and their impact on ITSM processes.Value Created:1. Improved clarity and efficiency of requirements by converting business needs into actionable ServiceNow user stories.2. Played a crucial role in bridging the gap between business and technical teams, reducing rework and speeding up delivery.
Education
IFMR Graduate School of Business - Krea University
Master of Business Administration - MBA, Business Management
2020 — 2022
Institute of Techncal Education & Research
Bachelor of Technology - BTech, Mechanical Engineering
2013 — 2017
Mother's Public School
SCIENCE
2011 — 2013
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