Anshul M.

Senior Manager at Tata Consultancy Services

Role: Senior Manager at Tata Consultancy Services
Location: West Delhi, DL, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Anshul M.

Result driven individual over 15 plus years of multi-faceted Workforce Management experience in New Business Modeling, Forecasting, Planning, Schedueling, Service Delivery (RTA/RTM) Business Intelligence and Analytics Possess clear vision for success with aptitude to establish goals, develop strategies and achieve them as aligned with business goals. Achiever with an excellent record of accomplishments for identifying opportunities for accelerated growth, customer-focused with ability to understand and convey complex product information, develop rapport and building strong relationship. Specialized in: •RFI / RFQ / RFP •Business Intelligence & Analytics •Demand Forecasting (Front Office & Back Office) •Planning & delivery of business & client KPI\'s •Resource Modeling & Capacity Planning •Driving operational efficiency •Project Planning

Experience

Senior Manager
Tata Consultancy Services
Oct 2021 — Present · New Delhi, IN

Skills

Call Centers
Avaya
Resource Estimation
Vendor Management
Back Office
Reporting Design
Workforce Planning
Analysis
Leadership
Process Optimization
Analytical Skills
Strategic Planning
Team Management
Resource Management
Outbound
Project Planning
Outsourcing
Powerpoint
Microsoft Excel
Data Analysis
Contact Centers
Iex
Front Office
Management
Bpo
Planning
Service Delivery
Business Process Outsourcing (Bpo)
Business Analysis
Excel
Mis Reporting
Human Resources
Forecasting
Capacity Planning
Avaya Cms
Mis
Workforce Management
Customer Experience
Headcount
Demand Forecasting

Contact information

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Work email
•••••@tcs.com
Personal email
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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