Anshul Kumar
Guest Relations @Norwegian Cruise Line Holdings Ltd.
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WORK HISTORY
Guest Relations @Norwegian Cruise Line Holdings Ltd.
Miami, FL, US
Financial reporting and documentation: Expert in preparing accurate and timely financial reports, both for internal use and for external stakeholders, and guests, ensuring compliance with regulatory requirements. Relationship management: Strong interpersonal and communication skills to effectively collaborate with colleagues, Guests, and stakeholders in finance-related matters. Cash flow management: Proficiently managed cash flows of $ to ensure liquidity and meet financial obligations, with experience in short-term and long-term cash flow forecasting. Proficient in handling guest inquiries, concerns, and requests, and maintained a high level of satisfaction. Proficient in Fidelio software and efficiently handled guest reservations, check-ins, and check-outs. Strong work ethic and commitment to delivering exceptional service, ensuring guest satisfaction and loyalty. Extensive knowledge of onboard facilities, services, and activities, providing accurate information to guests. Exceptionally well-versed in the ship\'s layout, amenities, and services to provide accurate information to guests. Ability to multitask and prioritize responsibilities in a fast-paced environment efficiently. Compliance and regulatory adherence: Knowledgeable about financial regulations and compliance requirements, ensuring adherence to relevant laws and regulations. Experiencing telephone operator, proficient in handling calls, booking transfers, and managing flight-related inquiries, with a notable achievement of being awarded top comment card holder and vacation hero by the captain. Managing the lost and found department, diligently cataloguing misplaced items and assisting guests in retrieving their belongings.
EDUCATION
Shaheed Bhagat Singh College
Bachelor of Commerce - BCom
Indira Gandhi National Open University
Post Graduate Diploma in Management
Delhi College of Engineering
Master of Business Administration (Full time)
Delhi University
Bachelor of Commerce - BCom
Kendriya Vidyalaya
Commerce
Naval Kindergarten School, Colaba, Mumbai
Lower KG
Delhi Technological University (Formerly DCE)
Master of Business Administration - MBA
UPSC Aspirant
Own Preparation
Kendriya Vidyalaya
C.B.S.E
Delhi School Of Management, Delhi Technological University
Master of Business Administration (Full time)
ABOUT ANSHUL KUMAR
First and Foremost: “Never stop dreaming, Never stop believing, Never give up, Never stop trying, and Never stop learning.” ~ Roy Bennett. Don’t stop believing, hold on to that feeling, because the only person who is going to make your dreams happen IS YOU! Hi! I’m Anshul and I am passionately curious. I am a people oriented person. I enjoy meeting new people and hearing new perspectives. I love socializing and being around people and having a good conversation. I yearned to learn more, yearned to learn something different. I’ve always preferred to work in groups and found that my collaborative nature is one of my key attributes. I have always been able to stay calm during stressful situations, figure out a solution, and then act. I am a quick learner, detail orientated, critical thinker and problem solver who enjoys working in teams. I have a professionalism and strong working ethics. I am master in oral and written communications skills and acquired strong Management and Technical skills. Outside of work, I am an adventurer who like travelling very much and like to explore new places. I always enjoy and curious to taste about the different types of dishes. Though I belong to defense background, I stayed and explored different states of India where I have learned more about different cultures, gathered knowledge and developed my communications. I always inspire young boys and girls to be healthy, confident and joyful. I am an avid animal lover. I like to play with dogs and cats. I am fitness freak. I start my day with early morning workout and every morning I exercise for 1 hour which keep me active throughout the day. Together with my communications, technical, financial, marketing and management skills, I can be a great asset to your organization. If you would like to learn more about my competencies and how would I help your organization strive, feel free to email me at a••••••••@gmail.com
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