Anshul K.

About Anshul K.

Strategic Engineering Leader with 18 years of experience building high-availability distributed systems at Amazon, Microsoft, and Adobe.Currently, I lead a 16-SDE organization at Amazon, where I’ve institutionalized an AI-first culture that has successfully increased development velocity by 1.5x. By pioneering mechanisms like GenAI learning series and custom MCP-based tooling to bridge IDEs with project management, I focus on reducing developer friction and streamlining executive reporting.At Amazon, I direct the evolution of workforce planning platforms supporting 50K+ global customer service associates. These Java-based microservices handle massive scale, enabling automated forecasting, costing, and scenario modeling for hundreds of millions of customer contacts annually.Core Impact & Expertise:Scalable Leadership: Managed teams of 16+ SDEs and led initiatives across an organization of 70+ engineers.Talent Catalyst: Promoted 6 engineers in the last cycle and conducted 180+ technical interviews to raise the Amazon engineering bar.* Technical Innovation: Patent holder (US 9,117,116) with a background in building core infrastructure for Microsoft Edge and Adobe Acrobat.* Operational Excellence: Architected systems that reduced manual operational effort by ~50%.

Experience

1. Software Development Manager

   Amazon

   Mar 2022 — Present · Hyderabad, IN

   Lead engineering initiatives for workforce planning platforms supporting global customer service operations.• Lead development of capacity planning and forecasting systems used to support large-scale customer service operations.• End-to-end ownership of production systems powering workforce planning platforms for over 7 years.• Contributed to operational planning and long-term strategy for workforce planning, forecasting, and costing platforms.• Architected distributed services for forecasting, planning, costing, and scenario simulation.• Designed and built a centralised Master Data Management platform used across multiple engineering teams and dozens of services.• Led cross-team initiatives across an engineering organisation of ~70 engineers.• Built automation workflows that reduced manual operational processes by ~50%.• Improved operational stability and reduced incident load by addressing root causes and improving monitoring.• Conducted ~200 technical interviews and contributed to Amazon hiring.

Education

• Netaji Subhas University of Technology (NSUT), Delhi

  Bachelor of Engineering - BE, Information Technology

• Green Fields School

  12th, Science

  1992 — 2004

Skills

• Perforce
• Data Structures
• Agile Methodologies
• Php
• Algorithms
• Software Development
• Python
• Scrum
• Service Delivery
• C++
• Live Video Streaming
• Streaming Media
• Shell Scripting
• Networking
• Bandwidth Optimization
• Linux
• Html
• C
• Programming
• Operating Systems
• Os X
• Gstreamer
• Javascript
• Gnu Debugger
• Product Development
• Clearcase
• Objective-C