Anshul Khatry
Product Owner | Consumerization | Logistics
- Role
- Product Consultant at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
Experience
Product Consultant
Sep 2018 — Present · Pune, IN
End to end ownership of wireframes, features, epics, user stories, bugs, product validation and product demoes in Last Mile delivery space• Built configurable stream of notifications for consumers via IVR robocalls, SMS, E-mails and voice activated smart speakers to enhance consumer experience that resulted in increase in consumer satisfaction levels and improvement in social media reviews ratings.• Consumer scheduling and communication of appointment time windows to consumers of their delivery orders.• Built Issue management module to automate customer care center and smoothen real time operations flows.
Education
Lal Bahadur Shastri Inst. Of Management
Post Graduate Diploma in Management
2013 — 2015
University College of Engineering
Bachelor of Technology (B.Tech.)
2009 — 2013
Skills
- Process Improvement
- Powerpoint
- Microsoft Excel
- Research
- C++
- Teamwork
- Team Management
- Microsoft Word
- Microsoft Office
- Management
- Market Research
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