Anshul Kathuria
Enabling Business Solutioning, Transitions, Strategic Reporting & Intelligence | Transforming Consulting | Harnessing AI & Design Thinking for Enterprise Scale Problem Solving | Driving GCC Maturity | Opex
- Role
- Head - Business Solutioning, Transitions, Reporting & Intelligence at Sun Life
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anshul Kathuria
Strategic Catalyst with 21+ years of experience steering large-scale organizational evolution within Global Capability Centers (GCCs). I specialize at the intersection of business enabling solutions, technology-led transformation, and operational excellence. My focus is on transitioning organizations toward high-maturity models through the deployment of Generative AI, Design Thinking, and Lean methodologies. Seed new capabilities and transitioning new set up in the GCC with multiple model - Build, Operate, Sustain and Transform, Build and Collaborate. Whether serving as a strategic partner to the C-suite or leading dedicated transformation functions, I solve complex enterprise problems by aligning cross-functional operations with long-term growth objectives. I am committed to moving the needle from transactional efficiency to value-driven,\"Wave 4\" business outcomes. Key Competencies:* Strategic Leadership: Executive-level advisory, Designing OKRs, and portfolio management.* Transformation & Innovation: Design Thinking, Agentic AI implementation, and Digitization.* Operational Excellence: Process re-engineering, Lean Six Sigma, and productivity optimization.* Global Capability Maturity: Navigating the shift from GCC 1.0 to GCC 3.0+ and beyond. Experience - Sun Life Global Solutions * Architected as a centralized engine for enterprise transformation, process excellence, and strategic digitization.* Spearheaded the integration of Generative AI and automation frameworks to overhaul legacy workflows in Finance, HR, and Operations, realizing significant productivity gains.* Cultivated a culture of human-centric problem solving by establishing internal Design Thinking labs and innovation incubators to solve critical client-experience bottlenecks.* Managed high-stakes organizational change initiatives, focusing on transitioning traditional service delivery into high-value strategic partnerships.* Led multi-disciplinary teams in executing process excellence mandates that reduced operational risk while increasing scalability across global markets.* Partnered with functional heads to identify \"high-friction\" business problems, applying structured analytical frameworks to deliver sustainable, data-driven solutions.* Built and mentored high-performing teams focused on continuous improvement, ensuring process stability during periods of rapid organizational growth.
Experience
Head - Business Solutioning, Transitions, Reporting & Intelligence
Oct 2024 — Present · Gurugram, IN
Leading Business Excellence function across various facets- Lean and Digital Transformation across Operations functions in India and Philippines centres for back office & Client Care Centre, HR, Finance and Adminstration teams- Business Reporting & Insights - Quality, Learning & Content Design The focus is to enable business teams for creating best client experience through Lean Process Design, Digital, Visualization and Learning solutions in collaboration with business leaders, Digital, Innovation and Technology teams.
Education
Post Graduate Diploma in Business Finance
Post graduate diploma, Finance, General
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