Anshul Asawa
Front Office Executive @The Belvedere Golf And Country Club & Resort
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WORK HISTORY
Front Office Executive @The Belvedere Golf And Country Club & Resort
Ahmedabad, IN
Greeting clients and setting a positive office atmosphere*Answering the phone, taking messages and redirecting calls to respective offices*Organising and maintaining files and records and updating them when necessary*Creating and maintaining updated documents and spreadsheets*Overseeing the sorting and distribution of incoming mails*Preparing outgoing mail items such as envelopes or packages*Operating office equipment such as photocopier and printers*Bookkeeping and issuing invoices*Recording meeting minutes and dictations*Performing an inventory of office supplies and order of need*Reservations and Room Assignments:Assist in processing reservations, ensuring accuracy in booking information.Assign rooms to guests based on preferences and availability.Provide guests with information about room rates and availability.*Provide information about hotel amenities, local attractions, and services.*Check-In and Check-Out Procedures:Verify guest identification and payment methods, ensuring compliance with hotel policies.Process guest check-ins efficiently, collect necessary information, and provide key cards.Facilitate guest check-outs, settle bills, and handle the return of room keys.
EDUCATION
Pacific University India
bachelor of science , Hotel, Motel, and Restaurant Management
Pacific University
Bachelor of Science - Bsc, Hotel/Motel Administration/Management
ABOUT ANSHUL ASAWA
Experienced Front Office Associate with a demonstrated history of working in the hospitality industry. Skilled in Hindi and english language, Microsoft Office, Customer Service, Data Entry, and Communication, handling in check-in check-out process,also helping out to guest problem at utter priority. Strong operations professional with a bachelor of science focused in Hotel, Motel, and Restaurant Management from pacific university india. It\'s been 18 months I am handling the night shift alone being acting as manager with utter most responsibility, have been awarded as the face of the house by the management also. I am capable of being doing complete night audit process, making out reports and mailing out to all the departments, sharing to general manager on whatsApp also. I am also taking care of handling out the groups which take place as event like marriage or conference.
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