Anshita Kumar
Account Manager- Strategic Accounts @Top Hat
Signup · Get unlimited contacts
WORK HISTORY
Account Manager- Strategic Accounts @Top Hat
Toronto, ON, CA
Successfully manage the implementation of TopHat across University departments, ensuring swift adoption post deal closure- Successfully manage a $1.3 million annual revenue quota and a 300+ client portfolio, achieving over 105% attainment consistently- Lead initiatives to drive high retention rates within assigned books of business, consistently achieving targeted KPIs- Analyze customer data and KPIs to identify trends, optimize usage, and implement solutions that reduce churn and improve retention rates- Maintain strong relationships with key stakeholders & decision makers, ensuring consistent platform usage, client satisfaction, referrals and TopHat expansion.
EDUCATION
Guru Nanak Dev University, Amritsar
Bachelor of Technology (BTech), Computer Engineering
Birla Institute of Technology and Science, Pilani
Master of Science - MS, Management Consulting
ABOUT ANSHITA KUMAR
Having spent the last 8+ years in client-facing roles, I take pride in prioritizing my clients\' needs. With my experience in research, consulting, and client service, I can deeply understand a client\'s industry, environment, and challenges. My ability to provide solutions that help them overcome obstacles and achieve their goals is what makes me excel in the world of Customer Success. In many ways, my career has always been about being of service to others.When I\'m not at work, I enjoy being of service to those in my community by volunteering with organizations that work to support underrepresented groups in defining their career paths. I recharge by getting lost in a great fiction book with a cup of coffee, exploring new places around the world, or breaking a sweat with a good workout !
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.