Anshika Bansal
Salesforce Administrator and Business Analyst @Equisoft
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WORK HISTORY
Salesforce Administrator and Business Analyst @Equisoft
London, GB
User Management & Security: Configured user roles, security settings, and custom objects, ensuring Salesforce aligns with business processes across multiple departments.• Lightning Experience Optimisation: Enhanced user productivity by designing intuitive Lightning Experience interfaces, optimising page layouts, and creating reusable components.• Process Automation: Led the automation of workflows using Flows and Process Builder, reducing manual data entry and cutting operational delays.• API Integration: Integrated Salesforce with external systems like Oracle Cloud using REST APIs, enabling seamless data sharing and increasing overall system functionality.• Data Migration: Headed data migration initiatives, ensuring smooth transitions during acquisitions and system updates with complete data accuracy.• Custom Reports & Dashboards: Developed complex custom reports and dashboards to provide real-time insights, enabling leadership to monitor key metrics, including sales performance and project ROI.• Data Quality Management: Executed comprehensive data cleansing and deduplication strategies, improving data quality and reducing record inaccuracies.• AppExchange Implementations: Integrated AppExchange apps for improved functionality, including sales productivity tools and customer service apps.• Custom Automation: Designed advanced Flows and Approval processes for key business workflows, leading to improvement in process efficiency.• Case Management Automation: Streamlined case handling processes, allowing the support team to manage a higher case volume.
EDUCATION
SYMBIOSIS INTERNATIONAL UNIVERSITY
B.des
ABOUT ANSHIKA BANSAL
Over the past 7 years, I’ve successfully led Salesforce projects from planning to implementation, driving meaningful improvements that contribute to business success. Specialising in Sales Cloud, Service Cloud, Marketing Cloud, and API integrations, I deliver customised solutions that optimise processes, enhance system integration, and tailor CRM functionalities to meet specific business needs. With expertise in process automation, data management, and driving user adoption, I ensure seamless execution and long-term success. My hands-on involvement in every stage of the project lifecycle allows me to unlock Salesforce’s full potential, delivering measurable performance improvements, streamlined workflows, and sustained business growth.
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