Anshika Trehan
US Payroll Specialist @ Rippling | Bsc. Psychology | CRM • CX • HR | People and Processes
- Role
- Customer Support Specialist at Rippling
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Anshika Trehan
A passionate BSc Psychology graduate from Christ University with a sharp understanding of…
Experience
Customer Support Specialist
Jul 2025 — Present · Bengaluru, IN
What I do :Own end-to-end resolution of client issues across HR, payroll, and IT modulesCommunicate clearly and quickly with cross-functional teams — engineering, product, and implementation — to solve blockersIdentify recurring customer pain points and help build scalable internal solutions/documentationUse Slack, ticketing tools, and CRM systems to ensure fast, friendly, and first-time-right responsesBalance empathy and efficiency in every customer interactionWhat I bring:Psychology-trained conflict resolutionStakeholder managementCX mindset + data-oriented executionCustomer communication that builds trust
Education
Guru Kripa Divine Grace Public School
Humanities
Christ University, Bangalore
BSc Psychology Honours
2022 — 2025
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