Anshi Singh
Operations Team Leader at Tech Mahindra | Managing UK Business Clients (Three UK) | Team Development & Service Excellence
- Role
- Team Leader at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Anshi Singh
I am a dedicated and results-driven Operations Team Leader at Tech Mahindra, managing business customers for the UK-based Three service.I specialize in leading teams, improving service quality, handling escalations, and ensuring high customer satisfaction. I strongly believe in leading with empathy, discipline, and consistency.With experience in managing diverse teams and meeting performance targets, I focus on building a positive work culture and developing team members for long-term success. Team Leadership KPI & Adherence Management Coaching & Mentoring Quality Assurance Operations Management Performance Reporting Customer Experience Management Process Documentation
Experience
Team Leader
Dec 2025 — Present · Mumbai, IN
Lead and manage a team handling UK business customers for Three service• Monitor daily operations and ensure service-level targets are achieved• Provide regular coaching, training, and performance feedback• Handle customer escalations and critical cases efficiently• Improve team productivity and quality standards• Prepare reports and track KPIs• Support management in process improvement initiatives
Education
University of Mumbai
Business, Management, Marketing, and Related Support Services
2021
University of Mumbai
Bachelor's degree in business management
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