Ansh Mehta
Certified Pega Business Architect | Business Analyst & Scrum Master | Infosys Consulting - Digital Process Automation | Ex-Headout | Symbiosis Institute of Business Management, Bengaluru 2021-23
- Role
- Associate Consultant at Infosys
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ansh Mehta
Business Consultant with experience delivering customer experience and process…
Experience
Associate Consultant
Nov 2023 — Present · Pune, IN
Turing (NBx to NBXD for a Leading Telecom Client) • Leveraged Pega technologies to deliver Next-Best-Action (NBA) decision strategies and designed adaptive decisioning models with feedback loops to optimize customer experience and process efficiency. • Developed detailed design specifications aligned with both business and technical requirements, ensuring robust solution delivery. • Conducted comprehensive requirement gathering sessions and maintained thorough documentation for solution validation. • Maintained regular engagement with clients, presenting insights, recommendations, and gathering feedback for continuous solution refinement. • Acted as Scrum Master: facilitated smooth ticket flow and requirement movement through various stages, enabling timely progress and fostering agile best practices in project execution.Previous Experience: Pega BA – Car Rental Insurance Claims Platform • Collaborated with stakeholders to clarify and simplify requirements, translating them into actionable user stories and acceptance criteria in JIRA. • Assisted Product Owner in backlog management, prioritization, and story traceability for enhanced product delivery. • Participated actively in sprint events, serving as a liaison between stakeholders and development teams to ensure seamless product flow. • Supported continuous improvement initiatives, identified process enhancements, and facilitated Scrum rituals. • Coordinated cross-team communication, helped resolve impediments, and contributed to refining epics and stories for optimal sprint outcomes.
Education
Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
Bachelor of Commerce - BCom, Accounting and Finance
2018 — 2021
Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
Junior, Commerce
2016 — 2018
Symbiosis Institute of Business Management (SIBM)
Master of Business Administration - MBA, Marketing
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