Ansh Jain
Senior Analyst - Q2O (Scrum;Agile)
- Role
- Senior Analyst at HCLTech
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ansh Jain
I manage order analysis, compliance, and accuracy while optimizing workflows with ERP, CPQ, and CRM systems. I identify key metrics, achieving a VOC improvement from 84% to 96%. I collaborate with cross-functional teams and analyze order data for forecasting and performance enhancement, ensuring efficient order handling and boosting customer satisfaction while maintaining seamless internal operations to support business objectives.
Experience
Senior Analyst
Oct 2023 — Present · Noida, IN
As a Q2O (Quote-to-Order) Senior Analyst with half a decade of experience; Agile Certified. I specialize in analyzing the entire lifecycle of customer orders—from initial quote generation to final order fulfillment. I ensure that customer requirements are accurately captured, priced, and configured, working closely with sales and engineering teams to streamline the process. Manage order approvals, compliance, and accuracy. ERP, CPQ, and CRM systems to optimize workflows. Identifying CTQ & key metrics and drive improvement target like VOC from 84% to 96% during the transition Collaborate with cross-functional teams, including sales, engineering, & site installation. Analyze order data for forecasting and performance improvement. Ensure efficient order handling to enhance customer satisfaction. Maintain seamless internal operations to support business goals.
Education
Indira Gandhi National Open University
Master of Business Administration - MBA
2025
Indira Gandhi National Open University
Bachelor of Arts - BA
2019 — 2022
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