Anselmo Cruz

About Anselmo Cruz

Experienced Senior Program Manager with a demonstrated history of working in the computer software industry. Skilled in IT Strategy, Data Center IT Operations, Data Center Construction, System Deployment, and Troubleshooting. Strong program and project management professional within the Data Center space for both Data Center Operations and Data Center Construction.

Experience

1. Director of Strategic Accounts

   E2 Optics

   Feb 2025 — Present · Raleigh, NC, US

   As the Director of Strategic Accounts, my role encompasses developing and executing strategies to increase revenue growth and enhance client retention. I aim to create an environment of trust and collaboration. My responsibilities include identifying new business opportunities within existing accounts and strengthening relationships. I act as the primary contact for strategic accounts, ensuring customer satisfaction remains high. I am tasked with meeting or surpassing sales targets and revenue objectives within these key accounts. Additionally, I provide insights and recommendations to senior leadership to help refine business strategies, identify potential risks, and uncover opportunities for growth. I also monitor account performance metrics, KPIs, and customer feedback to ensure optimal performance.

Education

• Technical Career Institutes

  AAS, Computer Networking

  2007

Skills

• Program Management
• Network Security
• IT Operations
• Active Directory
• Windows Server
• Virtualization
• Service Delivery
• Information Technology
• Visio
• Disaster Recovery
• Data Center
• Project Management Office (Pmo)
• Software Project Management
• System Deployment
• Servers
• Itil
• IT Management
• IT Strategy
• Cloud Computing
• Pmo
• Integration
• Troubleshooting
• Enterprise Software
• Vendor Management
• IT Service Management