Anou Souvannavong
Senior Business Operations Lead @PALECEK
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WORK HISTORY
Senior Business Operations Lead @PALECEK
San Francisco, CA, US
EDUCATION
Embry-Riddle Aeronautical University
Bachelor of Science - BS, Double Major Aviation Maintenance and Management
Spotsylvania High School
Governor's Seal, Mechanical Drafting and Mechanical Drafting CAD/CADD
University of San Francisco School of Management
Master of Business Administration (M.B.A.), Data Analytics and Business Intelligence
Community College of the Air Force
Associate’s Degree, Aircraft Structural Maintenance Technology
ABOUT ANOU SOUVANNAVONG
As a Senior Business Operations Lead at Palecek, I use data analytics and business intelligence to drive strategic decisions, improve operational efficiency, and support growth. With an MBA in Data Analytics and certifications in Project Management, SQL, and Excel, I translate complex data into clear, actionable insights.I bring 20+ years of experience in operations and process improvement, shaped by my service in the U.S. Air Force and civilian leadership roles. My background includes aircraft maintenance, project management, business analysis, CRM, and Lean Six Sigma.I’m passionate about finding smart, scalable solutions that boost performance, quality, and customer satisfaction.Let’s connect.
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