Anoop Mattathil

Application Consultant @Applications Platform

Poole, GB

Developing Web Portals, PIM (Product Information Management), CRM (Customer Relationship Management), and other solutions, leveraging Applications Platform software to expedite market entry for clients. Collaborated with cross-functional teams to design seamless software integrations with SAP and other similar platforms. Provided technical guidance to clients, enabling swift product launches.Notable Achievements:Implemented robust Product Information Management(PIM) solutions that centralized product data, streamlining data management and ensuring consistent, accurate product information across various platforms. Collaborated with clients to configure PIM systems, enhancing product visibility and enabling efficient updates.Contributed to the development and optimization of Customer Relationship Management(CRM) systems that enhanced customer engagement and retention. Customized CRM workflows to align with clients\' business processes, enabling them to effectively manage leads, opportunities, and interactions. Provided clients with insights on leveraging CRM data for targeted marketing and personalized customer experiences.Attended SAP training sessions/workshops/webinars to educate teams and clients on software capabilities.Recognized for exceptional customer support and problem-solving skills.Contributed to agile/scrum methodologies for streamlined project management.Skills:Applications Platform Software, Javascript, SAP, Portal Development, PIM, CRM, Cross-Functional Collaboration, Software Integration, Technical Support

Seventh Day Adventist

Mathematics and Computer Science

Seventh Day Adventist Higher Secondary School

Plus 2

Amrita Vishwa Vidyapeetham

Bachelor of Technology - BTech