Anoop Joseph
Monitoring Specialist @ECAM
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WORK HISTORY
Monitoring Specialist @ECAM
Hamilton, ON, CA
Monitor 90+ cameras per shift in a 24/7 control room environment ensuring site safetyand compliance.• Respond to 200+ alarms and incidents per shift with 100% adherence to SOPs.• Maintain detailed incident reports with zero compliance issues during audits.• Coordinate with emergency services to support rapid response and safety protocols.
EDUCATION
CIMT
College Diploma, Food Service Worker
Kannur University
Bachelor's degree, Physics
Fleming College
Postgraduate Degree, IT and Project Management
ABOUT ANOOP JOSEPH
Business analyst with experience in business analysis, functional and business requirement eliciting and analysis, GAP analysis, and project management in the Banking, Telecom, Retail, and Insurance industries. Innovative, creative, and attention to detail with a track record of converting business requirements into technical specifications for development teams and offering dependable solutions to ongoing and upcoming business difficulties. Leadership skills to motivate multidisciplinary teams to acquire and use new knowledge and abilities to meet business needs. Exceptional analytical and organizational skills to assess business issues and apply knowledge to find suitable solutions for business success. Expertise in business analytics and product management, as well as the ability to convert analytical feedback into clear, actionable suggestions and ideas. Being able to integrate new internal models into organizational processes. Test Case & Gap Analysis Management Presentations Requirements Gathering Requirements Documentation Project and Change Management Risk & Conflict Management Resources & Budget Management Requirements Elicitation Test Case Documents User Acceptance Testing Quality Assurance Waterfall & Agile MethodologyTechnical Proficiencies Include: MS Office, Jira, MS Azure, Confluence, SAP, User stories, Business CasesUser Case, UML Diagram, Python, wireframe, mock-ups, Power BI, Tableau, Microsoft Excel, MS Visio, Hadoop, SQL, BPMN, Flow Chart, MS PowerPoint. Experienced in Waterfall and Agile methodologies in SDLC; creating UML diagrams including Swim-lanes, Use Case, and Activity Diagrams; Quality Center, JIRA, and ClearQuest; and in requirement management tools including Confluence, and SharePoint. Proficient in SQL queries. Specialist in Ad-Hoc, Positive, Negative, SIT, Regression, Sanity, Smoke and UAT, and API Testing. Project manager (Agile, Waterfall, Lean-Six Sigma, Scrum, Kanban), mentor, and coach with exceptional knowledge of strategy development, risk management, cost reduction, quantitative strategic planning, and continuous improvement of processes.
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