Anoop Arya
Chief Service Officer @Addverb
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WORK HISTORY
Chief Service Officer @Addverb
I oversee Addverb\'s global After Sales, Support, and Service Operations, which include warehouse automation maintenance, equipment lifecycle management, and customer service experience. My key responsibility is to ensure operational uptime for our customers through proactive service strategies, digital tools, and process innovation.
EDUCATION
Maharshi Dayanand University
M.B.A., Marketing
Pune University
B.E., Electronics
SKILLS
ABOUT ANOOP ARYA
As Chief Service Officer at Addverb, I lead global after-sales, support, and service operations with a focus on warehouse automation maintenance, equipment lifecycle management, and enhancing customer service experience. My mission is to ensure operational uptime through the implementation of proactive strategies, digital solutions, and process innovation. With over three decades of experience, including leadership roles at SIG Combibloc and Sidel, I have honed expertise in team management, customer relationship management, and key account development. Passionate about driving service innovation, I work collaboratively to deliver reliable, efficient solutions that elevate customer satisfaction and operational efficiency.
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