Anojan Jeyakumar
Customer Operations Associate @One Utility Bill
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WORK HISTORY
Customer Operations Associate @One Utility Bill
Newcastle Upon Tyne, GB
Managed end-to-end utility account setup and closure with suppliers, ensuring accurate meter readings, timely payments, and correct bill allocation in line with tenancy timelines.• Handled inbound calls, supplier communications, and support tickets, resolving customer and operational queries while maintaining service levels and updating internal systems.• Audited utility packages for data accuracy, maintained records through spreadsheets and internal tools, and contributed to process improvements and productivity tracking.
EDUCATION
Wesley College, Colombo
GCE Advance Level
Northumbria University
Master of Science in International Business Management with Merit
The Chartered Institute for Securities & Investment (The CISI)
Investments and Securities
Pearson College London
Diploma in Information , communication & technology
London Metropolitan University
Higher National Diploma
Northumbria University
Bsc (Hons) Business with International Management
Pearson College London
Diploma in Business Management
ABOUT ANOJAN JEYAKUMAR
Versatile and goal-oriented professional with 4+ years of experience across financial…
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