Ann Winstead Roberts
Senior Project Manager @UMB Bank
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WORK HISTORY
Senior Project Manager @UMB Bank
Kansas City, MO, US
Leading a team of collaborators to deliver new and better functioning banking operations and products. To date, my teams have implemented & performed a data conversion of a new cards partner into UMB’s existing cards platform, stood up a new CLO business segment for our Institutional Business arms, and actively improving UMB’s application onboarding experience in conjunction with Terafina’s (vendor) software platform. Compared to my tenure at TSYS/GPN, it’s still early days but I’m enjoying the journey.
EDUCATION
The University of Georgia
Bachelor of Business Administration - BBA, Business Administration and Management, General
Reinhardt University
Associate's degree, Business Administration and Management, General
ABOUT ANN WINSTEAD ROBERTS
I love to solve problems and connect people to needs. I do it at home, I do it at work. I\'m always thinking of who can benefit from this, who I can reach out to for that and how can I make whatever better. It\'s a bit of an obsession - I probably need therapy.My background is in project management. I\'m certifiable (PMP)! I know payments/fintech/banking/financial services. I\'ve lead without formal authority my entire career - and people still want to work with me. I\'m authentic, I don\'t burn bridges and I know how to develop long term working relationships and get the \'yes\' while others might get the \'no\'.As a program manager, I\'ve delivered high complex, high value implementations for issuing payments portfolios (processor software) across financial institutions of all sizes, in the US and abroad. I\'ve led critical software delivery and migration workstreams and other project managers across the business for various companies. I\'ve led/guided/relied on teammates from product, engineering, infrastructure, configurations, training, customer success, discovery, vendor management.you name it, I\'ve needed them to get a project or deal done. Mid career, I switched gears. I wanted more insight into the revenue and data side. I move to sales and Contract Management/Vendor Management which leveraged my project management skills to add process structure to the org. I was able to see behind the iron curtain to see revenue drivers while balancing risk to retain clients and create win-wins for both companies. I enjoyed the financial analysis side, it fed my inner nerd. I appreciated the technical aspects and legalese that had to be mastered. I sat at the table with executives while we debated strategy. I proved that I was a quick & diligent learner and added value to the team.I have full circle experience from acquiring a customer, implementing them, running the operations and securing long term revenue. I enjoy solving problems and perfecting the process. I lead by example and don\'t hesitate to get my hands dirty. Let me help solve your problems!Skills:Program ManagementProject ManagementNegotiationLeadershipCommunicationProblem SolvingTraining and MentoringConflict ManagementFinancial Management SDLC Waterfall, Agile MethodologiesContract AdministrationSupply Chain ManagementVendor ManagementRisk Management Resource UtilizationMetrics & Reporting
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