Annu Priya
IBM | Process Analyst- HR Operations |Payroll |HR Operations |L&D | Compliance
- Role
- Process Analyst- HR Operations at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Annu Priya
Experienced as a Human Resource Operations and Human Resource Executive with strong…
Experience
Process Analyst- HR Operations
Jan 2025 — Present · Bengaluru, IN
Experienced Process Analyst in HR Operations at IBM Bangalore, supporting U.S. clients across NAM, APAC, and EMEA regions. I specialize in resolving complex queries related to payroll, benefits, timekeeping, attendance, taxation, EPFO, ESIC, and file/document management. I also assist with new hire onboarding, retirement processing, Learning & Development (L&D), and Talent Acquisition (TA) support. Proficient in using enterprise platforms like ServiceNow and Workday to streamline HR case management and ensure timely resolution. Known for handling exceptional cases with diligence and accuracy, earning direct appreciation from management for consistent performance and problem-solving abilities. I thrive in fast-paced, cross-regional environments and take pride in delivering employee-centric solutions that align with organizational goals. Committed to continuous learning and process improvement to enhance the employee experience and contribute to global HR excellence. Consistently achieve a daily productivity of 40+ cases, earning appreciation from the project head for my commitment to operational excellence, timely delivery, and customer-focused service. I take pride in maintaining high performance standards and contributing to a seamless HR experience for employees and stakeholders worldwide. Passionate about process improvement and cross-regional collaboration to drive efficiency and client satisfaction.
Education
Birla Global University
Bachelor of Business Administration - BBA, HR And Marketing
2018 — 2021
KIIT School of Management (KSOM), Bhubaneswar
Master of Business Administration - MBA, Human Resource Management and Business Analytics
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