Annu Mishra
Customer Success Manager | SaaS | Driving Adoption, Retention & Growth | Success Planning | Stakeholder Management
- Role
- Customer Success Manager at PowerSchool
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Annu Mishra
Customer Success Manager with 4.5+ years of overall experience across customer-facing and SaaS environments, currently focused on driving customer adoption, retention, and long-term value at PowerSchool.In my current role, I own the end-to-end customer lifecycle, partnering closely with customers to support onboarding, product adoption, and achievement of desired business outcomes. I work cross-functionally with internal teams to proactively manage risks, improve customer health, and support account growth.My core strengths include success planning, customer engagement, stakeholder communication, and translating customer needs into actionable outcomes. I enjoy working at the intersection of customers, technology, and business goals, and I am particularly interested in roles involving strategic account ownership, customer growth, and long-term relationship management.Previously at Amazon Web Services (AWS), I supported global customers by troubleshooting and resolving issues across core cloud services, collaborating with internal teams to address complex technical challenges and improve operational efficiency. This experience has provided me with a strong technical foundation that complements my customer success expertise.Key areas of expertise:• Customer Success & Lifecycle Management • Customer Adoption, Retention & Growth • Success Planning & Outcome Tracking • Stakeholder & Relationship Management • Cross-functional Collaboration • SaaS & Enterprise Customer Engagement
Experience
Customer Success Manager
Jul 2025 — Present · Bengaluru, IN
Education
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology - BTech, Electronics and Communications Engineering
2016 — 2020
Holy Child English Academy, Malda
12, Mathematics and Computer Science
2014 — 2016
Holy Child English Academy Malda
10
2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.