Ann Coligado

Director, Revenue Cycle Operations @Healthrise

Founding member of an end to end revenue cycle start up company focused on partnering with hospital clients to achieve yield improvement in the revenue cycle- Piloted client engagement in Patient Financial Services focused on managing Revenue Cycle back end activities such as billing, payer follow up, denial management,vendor evaluations and management- Partnered with payers and ancillary departments to improve overall performance through building relationships and maximizing lean process management- Provided proactive and timely communication, metric reports, and feedback to CFO reinforcing strong company values- Governed a team of analysts responsible for the back end lift at client sites, inspiring career development, productivity, and performance through mentorship and coaching- Systematized and implemented operations including structured workflow processes and engagement initiatives to drive revenue cycle improvements resulting in a 30% decrease in AR days- Conceptualized and standardized strategies and plans to achieve target goals in AR Days and Cash through quantizing then optimizing employee performance- Substantiated the achievement of back end metric targets through safeguarding accountability- Instituted and participated in various Patient Financial Services initiatives such as work queue enhancements to drive efficiencies.